FAQs

• Our scheduling is easy! Click here to request an appointment. We have convenient appointment times available to meet the demands of your busy schedule.

• Our clinics in Acton, Bedford, & Sudbury, MA pride themselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and get back to living a pain-free life.
• You have the right to receive physical therapy at any facility you choose. At Achieve Physical Therapy, you will receive the highest quality care while achieving the results you are in search of.

• Physical therapy can help treat just about any orthopedic injury or condition you can think of, including scoliosis, sports injuries, vertigo, and more.
• Physical therapists are trained medical experts when it comes to musculoskeletal and neurological conditions. They work closely with physicians to make sure that your treatment plan is as efficient and effective as possible.
• Rest assured, our therapists are well trained to evaluate and treat your condition. You are in good hands!

Please have your prescription (if applicable) and insurance card handy when you call to book your first appointment. This will enable us to confirm your insurance benefits and provide you with an estimate of coverage.

To bring/keep in mind on your first visit:

• Please arrive 5 minutes early for your first appointment.
• Please wear comfortable clothing that allows easy access to your problem areas.
• A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
• Prior to your first appointment, please contact our office for our patient registration forms.

• You sure can! Everyone can benefit from physical therapy. By working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or click here to request an appointment now.

• We accept checks, debit cards, and credit cards. We are happy to discuss payment plan options as well.
• Once your insurance provider processes your visits, statements will be mailed bi-weekly to keep you updated on any balances owed.
• As for making a payment, you have three options:
  • Pay online (click here)
  • Contact our administrative office and pay by phone
  • Mail in payment with your invoice
• Your insurance benefits will be determined before your first visit, please feel free to contact our administrative office if you have any questions about costs or coverage.

• In most cases, insurance will cover a good portion, if not all, of your treatment costs. We understand navigating insurance can be confusing, so Achieve Physical Therapy will be happy to assist in contacting your insurance company and determining your coverage based on your policy.
• For more information, visit our insurance plan page, and please do not hesitate to contact our Acton, Bedford, & Sudbury, MA physical therapy office. We do offer different payment options for your convenience.

• For patients who do not have insurance, we offer a self-pay rate, due at the time of service.

• Although all patients are different, typically, your sessions will last for 40 minutes. This time will be spent one-on-one with your physical therapist.
• You will most likely see your therapist once or twice per week, to begin with, and as you progress through treatment, your sessions will be more spread out.

• With physical therapy, it is important to know that the overall goal is to restore pain-free mobility and function and to prevent an injury or pain from recurring. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it.
• Physical therapy is a medical, hands-on approach to relieving pain and restoring function. While every patient’s condition and pain are unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

• Physical therapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. Good communication with our therapist will help minimize any discomfort. Like you, we also want you on your way to full pain relief and back to normal activities as soon as possible.
• You might experience some temporary soreness from using muscles that are weakened or recovering. Rest assured that this is a normal response to physical therapy treatment and not a cause for concern.

• Each patient’s diagnosis is different, so together with your referring physician, our therapist will develop a plan of care that is right for you.
• Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.

• Yes, once you have completed your therapy sessions, your therapist will provide you with an at-home continuing therapy program. We can work with you on determining if equipment may be beneficial, and what exercises would be helpful in your continued recovery.